GENERAL
How do I book an appointment?
A: You can book directly through our online booking system, send us a message on social media, or call us. Visit our Booking page for all options.
Do I need to pay a deposit?
A: Yes, a small non-refundable deposit is required to secure your booking. This will be deducted from the total at your appointment.
Q: What is your cancellation policy?
A: We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may result in the loss of the deposit or a fee.
Q: Do you offer gift vouchers?
A: Yes! Gift vouchers are available for any treatment or package and make a perfect gift for loved ones.
Q: How should I prepare for my appointment?
A: Try to arrive 10 minutes early and come with clean, product-free hair or skin where possible. You’ll receive prep info when you book.
Q: Do I need to fill out a consultation form before my treatment?
A: Yes, we ask all clients to complete a brief consultation form before their first visit. This helps us tailor your experience and ensure your safety.
HEAD SPA
Q: What is a Japanese Head Spa?
A: It’s a deeply relaxing treatment that cleanses the scalp, stimulates circulation, and promotes hair and scalp health — all while helping you completely unwind.
Q: Can it help with hair loss or thinning?
A: Yes! Regular Head Spa sessions can improve scalp health and blood flow to the follicles, creating a better environment for hair growth.
Q: How long does it take?
A: Our Head Spa treatments range from 60 to 90 minutes, depending on the package chosen.
KOREAN FACIAL
Q: What is a Korean facial massage?
A: It’s a lifting, sculpting facial massage using hands-on techniques to improve circulation, tone facial muscles, and enhance natural radiance.
Q: Is it suitable for sensitive skin?
A: Absolutely. We tailor each treatment to your skin type and use gentle, nourishing products designed to soothe and protect.
Q: Will I see results right away?
A: Yes, many clients notice a visible lift and glow after just one session, though ongoing treatments offer the best results over time.
BRAZILIAN BLOWOUT
Q: How long does a Brazilian Blowout last?
A: Results typically last up to 12 weeks, depending on hair type and aftercare.
Q: Can I get it done on coloured or damaged hair?
A: Yes! It’s safe for colour-treated and chemically processed hair, and can even help smooth and repair damage.
Q: Will it make my hair flat?
A: Not at all. The treatment smooths the hair but still allows for body and volume — just without the frizz.